Support


Warranty Policy


Modernica provides a limited one-year warranty to the original purchaser of all Modernica furniture that the furniture is free from defects in material and workmanship as noted. This warranty does not apply to purchasers of as-is or distressed products or display samples. Color and finish variations are natural in wood and are not covered by this warranty. This warranty applies under conditions of normal use but does not apply to fading (furniture should not be placed in direct sunlight) or defects that result from negligence, soiling, improper cleaning, misuse, abnormal use or accident. For fabrics on our furniture, this warranty does not apply to piling, cleaning, shrinkage, wrinkling, wear, dye-lot variance, damage or failure due to chemical treatment other than by the fabric manufacturer’s recommendations, or damage caused by pets.

Modernica will, for one year following the date of the original purchase, at Modernica’s option and its sole discretion, repair or replace, or provide a substitute for, any piece or part found by Modernica to be defective in material or workmanship. Any costs for packing and shipping are not covered under this warranty. To obtain proper service under this warranty, the original purchase receipt must be kept.

Contact us

 

Our expert customer service team can assist you with placing your order and with general questions about our products.

+1 323-933-0383
lashowroom@modernica.net

Monday through Friday
10AM-6PM (PST)
Saturday
11AM-6PM (PST)

For status inquiries on orders placed online contact our websupport team.
+1 323-826-1611
websupport@modernica.net

Monday through Friday
7:30AM-3:30PM (PST)